The selection of assistive devices should be assessed based on the individual needs of the user, taking into account the following:
• The user's physical condition
• Suitability for home environment
• It is recommended to communicate with professional medical personnel or assistive device experts about the functions and convenience of assistive devices to ensure that the appropriate product is selected.

Yes, we offer rental services for some assistive devices for short-term use. Please contact our customer service team for details on rental options and pricing.

Regular maintenance of assistive devices is crucial to extending their lifespan and ensuring their safety. Different assistive devices have different maintenance requirements. For example, a wheelchair may require tire inspection and lubrication of moving parts, while an electric assistive device may require regular battery checks.

The government offers grant programs for individuals who require assistive devices. The specific grant criteria and application process may vary by region. You'll typically need to provide documents such as a doctor's note, personal identification, and an assistive device needs assessment form. We recommend contacting your local social welfare agency for specific application requirements.

The lifespan of assistive devices depends on frequency of use, maintenance, and material quality. Generally speaking, frequently used assistive devices like wheelchairs and walkers last approximately three to five years, while powered assistive devices may require more frequent maintenance or replacement.

We don't currently offer trials for assistive devices, but you can refer to our product showcase to learn more about the features and specifications of each product, or consult directly with one of our assistive device experts.

You can order assistive devices through our website, our customer service hotline, or in person at our stores. Our professional team will provide you with detailed product information to help you find the most suitable assistive device.

We offer nationwide delivery services for assistive devices. The specific cost depends on the region and product type. Please contact our customer service staff for more details.

If you have any questions about your assistive device, please contact us within 7 days of receiving it. We will provide a return or exchange service based on the product condition and purchase terms. Please refer to our shopping guide for detailed return and exchange policy.